REFUND RULES

Indian Railways permits refund on cancellation of untravelled and partially travelled journey tickets after deduction of cancellation charges. Refunds can be claimed on unreserved, reserved, waitlisted, and RAC tickets. The ticket must be surrendered within the prescribed time frame with reference to the scheduled/actual departure time of the train. Depending on the time of cancellation, a percentage of the fare may be deducted as cancellation charges.

(Railway Board’s Commercial Circular No. 65 of 2015 & 08 of 2026)

UNUSED UNRESERVED TICKET

Conditions

• Tickets presented for cancellation within 3 hours of issue are eligible for refund.

• For tickets issued in advance, the ticket must be presented up to 24:00 hours of the day preceding the journey date.

• Fare is refunded after deducting the clerkage charge per passenger.

• Clerkage charge for Second Class Unreserved Ticket: ₹30 per passenger.

UNUSED RESERVED TICKET – CANCELLATION CHARGES

Note

• Fare includes reservation charges and supplementary charges.

• No refund is granted if a reserved ticket is surrendered within 4 hours of the scheduled departure of the train.For party/family tickets where some passengers have confirmed reservations and others are on RAC/Waitlist, full refund of fare (less clerkage) is admissible for confirmed passengers also, provided the entire ticket is surrendered up to 30 minutes before scheduled departure.

UNUSED RAC / WAITLIST (WL) TICKETS

• Refund is admissible after deducting clerkage charges if the RAC/Waitlist ticket is presented for cancellation up to 30 minutes before scheduled departure.

• Clerkage charge: ₹60 per passenger, irrespective of distance.

• If cancellation facilities are not available at the originating station for night trains departing between 21:00 hrs and 06:00 hrs, refund is admissible within the first 2 hours after opening of the reservation office.

PARTIALLY CONFIRMED AND WAITLISTED TICKETS

For party or family PRS tickets where some passengers are confirmed and others are on RAC/Waitlist:

• Full refund of fare, less clerkage charges, is admissible for confirmed passengers also.

• The entire ticket must be surrendered for cancellation up to 30 minutes before scheduled departure.