Preview – Commercial

COMMERCIAL DEPARTMENT

Role

Commercial Department provides interface between the Railway and Passengers and Freight Customers, managing various services such as passenger ticketing, ticket checking, freight booking and delivery, parcel and luggage booking and delivery, catering services, passenger amenities at railway stations, passenger information systems, etc.

Organisation Structure

Commercial Department is headed by the Principal Chief Commercial Manager (PCCM) at the Zonal Headquarters of South Coast Railway located in Visakhapatnam and is assisted by Heads of Departments (HODs) and their teams of Commercial Officers and Staff. PCCM Office plays a vital role in ensuring that the various policy directives from Railway Board are effectively implemented and in providing valuable inputs to Railway Board in policy formulation based on the suggestions and feedback from the Divisions.

At the Divisional level, each of the 4 Divisions of South Coast Railway, namely, Visakhapatnam, Vijayawada, Guntur and Guntakal is headed by Senior Divisional Commercial Manager (Sr.DCM) and is assisted by a team of Commercial Officers and Staff. Sr.DCM Office plays an important role in overseeing the working of various field Commercial units like Stations, Booking Offices, Reservation Offices, Parcel Offices, Freight Terminals, Ticket Checking Depots etc., ensuring that the various policy directives are effectively implemented and providing valuable suggestions and feedback based on the issues faced during their implementation.

Station Amenities

Indian Railways serve as the principal mode of passenger transport in the country carrying the highest volume of passenger traffic. With the quickening pace of modernization now sweeping the country, the Railway traveller expects much more from the Railways than he did in the past. To fulfill the increased expectations of passengers, it is necessary that sufficient passenger amenities at stations and on trains are provided.

Categorization of Stations

Stations have been categorized into Three Grades as NSG (Non-Suburban Grade) stations, SG (Suburban Grade) stations and HG (Halt Grade) stations depending upon the originating earnings and/or originating passengers handled at that station. The categorization shall be reviewed every five years.

Annual Passenger Revenue

The earnings are to be calculated on the basis of the number of passengers boarding at a particular station (both reserved and unreserved), irrespective of the location from where the ticket has been issued. The data of passenger earnings should be collected from PRS, UTS, YTSK and JTBS etc.

Passenger Handled

Passengers handled is taken on the basis of actual outward passengers handled at the station.

Criteria for Categorization of Stations

Category	Criteria	Category	Criteria
NSG1	Annual Passenger Revenue above Rs. 500 Cr. and/or above 20 Million Outward Passengers per annum	SG1	Annual Passenger Revenue above Rs. 25 Cr. and/or above 30 Million Outward Passengers per annum
NSG2	Annual Passenger Revenue above Rs. 100 Cr. & upto Rs. 500 Cr. and/or above 10 Million & upto 20 Million Outward Passengers per annum	SG2	Annual Passenger Revenue above Rs. 10 Cr. & upto Rs. 25 Cr. and/or above 10 Million & upto 30 Million Outward Passengers per annum
NSG3	Annual Passenger Revenue above Rs. 20 Cr. & upto Rs. 100 Cr. and/or above 05 Million & upto 10 Million Outward Passengers per annum	SG3	Annual Passenger Revenue upto Rs. 10 Cr. and/or upto 10 Million Outward Passengers per annum
NSG4	Annual Passenger Revenue above Rs. 10 Cr. & upto Rs. 20 Cr. and/or above 02 Million & upto 05 Million Outward Passengers per annum	HG1	Annual Passenger Revenue above Rs. 50 Lakhs and/or above 03 Lakh Outward Passengers per annum
NSG5	Annual Passenger Revenue above Rs. 01 Cr. & upto Rs. 02 Cr. and/or above 01 Million & upto 02 Million Outward Passengers per annum	HG2	Annual Passenger Revenue above Rs. 05 Lakh & upto Rs. 50 Lakh and/or above 01 Lakh & upto 03 Lakh Outward Passengers per annum
NSG6	Annual Passenger Revenue upto Rs. 01 Cr. and/or upto 01 Million Outward Passengers per annum	HG3	Annual Passenger Revenue upto Rs. 05 lakh and/or upto 01 lakh Outward Passengers per annum

Note: General Managers shall have powers to categorize a station as NSG4 category if it is a place of Tourist importance and/or is an important junction station.

Amrit Stations Scheme

Amrit Stations Scheme has been introduced for development of stations on a continuous basis with a long term vision. It is based on Master Planning for long term and implementation of the elements of the Master Plan as per the needs and patronage of the station.

Summary of Major Upgradation & Amrit Stations

Division	Major Upgradation	Amrit Stations	Total
VSKP	1	11	12
BZA	3	22	25
GNT	-	14	14
GTL	1	16	17
Total	5	63	68

Major Upgradation Stations

S.No.	Division	No.	Name of Station	Code	Category	State	Executing Agency
1	Visakhapatnam	1	Visakhapatnam	VSKP	NSG1	AP	Construction
2	Vijayawada	1	Vijayawada	BZA	NSG1	AP	RLDA
3		2	Rajahmundry	RJY	NSG2	AP	Construction
4		3	Nellore	NLR	NSG3	AP	Construction
5	Guntakal	1	Tirupati	TPTY	NSG2	AP	Construction

Amrit Stations over SCoR

S.No.	Division	No.	Name of Station	Code	Category	State	Executing Agency
1	VSKP (12)	1	Duvvada	DVD	NSG5	AP	Division
2		2	Simhachalam	SCM	NSG4	AP
3		3	Kottavalasa	KTV	NSG5	AP	Construction
4		4	Vizianagaram	VZM	NSG3	AP
5		5	Cheepurupalli	CPP	NSG5	AP
6		6	Srikakulam Road	CHE	NSG3	AP
7		7	Naupada	NWP	NSG5	AP
8		8	Palasa	PSA	NSG3	AP	Division
9		9	Ichchapuram	IPM	NSG4	AP
10		10	Bobbili	VBL	NSG4	AP
11		11	Parvatipuram	PVP	NSG5	AP	Construction
12	BZA (22)	1	Tadepalligudem	TDD	NSG4	AP	Gati Shakti
13		2	Narasapur	NS	NSG4	AP
14		3	Gunadala	GALA	NSG6	AP
15		4	Machilipatnam	MTM	NSG5	AP
16		5	Gudivada Jn.	GDV	NSG4	AP
17		6	Tenali Jn.	TEL	NSG3	AP	Division
18		7	Ongole	OGL	NSG3	AP
19		8	Samalkot	SLO	NSG3	AP
20		9	Tuni	TUNI	NSG4	AP
21		10	Chirala	CLX	NSG4	AP
22		11	Anakapalle	AKP	NSG4	AP
23		12	Eluru	EE	NSG3	AP
24		13	Bhimavaram Town	BVRT	NSG3	AP
25		14	Kakinada Town	CCT	NSG3	AP
26		15	Bapatla	BPP	NSG5	AP
27		16	Nidadavolu Jn.	NDD	NSG4	AP
28		17	Rayanapadu	RYP	NSG6	AP
29		18	Singarayakonda	SKM	NSG5	AP
30		19	Elamanchili	YLM	NSG5	AP
31		20	Anaparti	APT	NSG5	AP
32		21	Gudur Jn.	GDR	NSG3	AP
33		22	Pithapuram	PAP	NSG4	AP
34	GNT (14)	1	Guntur Jn.	GNT	NSG3	AP	Gati Shakti
35		2	Repalle	RAL	NSG4	AP
36		3	Nandyal	NDL	NSG4	AP
37		4	Mangalagiri	MAG	NSG4	AP
38		5	Markapur Road	MRK	NSG5	AP
39		6	Giddalur	GID	NSG5	AP
40		7	Piduguralla	PGRL	NSG5	AP
41		8	Narasaraopet	NRT	NSG5	AP
42		9	Sattenapalle	SAP	NSG5	AP
43		10	Nadikudi	NDKD	NSG5	AP
44		11	Vinukonda	VKN	NSG5	AP
45		12	Cumbum	CBM	NSG5	AP
46		13	Macherla	MCLA	NSG5	AP
47		14	Donakonda	DKD	NSG5	AP
48	GTL (16)	1	Cuddapah	HX	NSG3	AP	Gati Shakti
49		2	Chittoor	CTO	NSG4	AP
50		3	Anantapur	ATP	NSG3	AP	Division
51		4	Tadipatri	TU	NSG5	AP
52		5	Madanapalle Road	MPL	NSG5	AP
53		6	Piler Town	PIL	NSG6	AP
54		7	Kadiri	KRY	NSG5	AP
55		8	Sri Kalahasti	KHT	NSG4	AP
56		9	Dhone	DHNE	NSG4	AP
57		10	Gooty Jn.	GY	NSG4	AP
58		11	Adoni	AD	NSG4	AP
59		12	Pakala	PAK	NSG5	AP
60		13	Mantralayam Road	MALM	NSG4	AP
61		14	Dharmavaram	DMM	NSG4	AP
62		15	Rajampet	RJP	NSG5	AP
63		16	Renigunta Jn.	RU	NSG3	AP

Government of India Ministry of Railways
South Coast Railway

Accessibility Controls

our-department

Commercial